We wanted to alert you to a requirement that will go into effect on Feb. 1st 2010

Buy.com Marketplace automatically sends emails to buyers to confirm orders, shipment and cancellation/refunds as well as request buyer feedback. In an effort to keep all communication with Buy.com customers consistent, we are requiring that all sellers remove their order confirmation, shipment confirmation, and feedback follow up emails. Buy.com Marketplace will send these emails to customers in all cases. Please ensure that these emails are removed by Monday, February 1, 2010.

As stated Buy.com Marketplace will send all shipping emails, but do ask that all sellers work directly with buyers to resolve any issues. Please review all direct emails you send to Buyers and ensure that you there are no links to your website or requests to visit your website in your customer service communication.

Thanks for a successful holiday season. We look forward to a great 2010!

Buy.com Marketplace