You asked for it and we have delivered!

We have recently updated the View Orders section of the Buy.com Seller tools, now you can view pending orders as well as open and closed orders.

Occasionally there are delays in processing orders before we pass them on to you for fulfillment and with this most recent update you will be able to see if an order is pending. pending orders will not include any order detail other than your reference id, Buy.com SKU, Qty. ordered and price.

When an item is purchased we decrement your inventory, but there may occasioanlly be delays before we send the completed order to you. Now you will be able to seach on specific orders or on all pending order over a specified time period. This should help with customer service as well as inventory management.

Under the the Manage Orders section in your seller account, just select the Manage Your Marketplace Orders link.

You can search by Open, Closed, Pending or All orders, over a specified time frame. We hope this will be a beneficial tool for your Buy.com business.

The image below will give you an idea what the "Pending" report will look like.